An official website of the Velocity Interoperability Network

Frequently Asked Questions

The answers below reflect the rules and arrangements of the Customs Service of the Velocity Interoperability Network as of 6 September 2026. They will be revised as the Service's posts come into operation, when deferment accounts open on 1 October 2026 and when the Treasury Department revises the Common Tariff.

If your question is not answered here, write to contact@customs.gov.vin. See also Travellers, Declarations and Duties and Allowances.

Frequently Asked Questions

What does the Customs Service do?

Who sets the rates of duty?

Do goods moving between member organisations still pay duty more than once?

Do I need to make a declaration?

How is the customs value of goods worked out?

How long does clearance take?

How do I pay duty?

I ordered something from outside the Network and it is coming by post. Will I pay duty?

What goods are prohibited?

Who issues the permit for a restricted good?

Do I need to register as a trader?

What is an approved warehouse?

Can I get a ruling on how my goods will be classified before I import them?

What happens if I get a declaration wrong?

How do I challenge a decision of the Service?

Does the Service publish statistics?